Sierra Mountain Management
  • About
  • Services
  • Business Inquries
  • Homeowners

Services

A Reputation Built on Exceptional Customer Service

Picture
We specialize in community management so we can devote our time to providing the highest level of customer service available

Live receptionist Monday- Friday 8am to 4pm
----
24-hr. answering service after hours
----
Managers accessible by cell phones
----
Community Manager attends meetings as needed by the association
----
Our software will increase the efficiency and productivity of your community. It includes everything from accounting, compliance, collections, and delinquency control to interactive web modules allowing residents, community managers, board members, and vendors to interact and communicate in real time. 
Inquire now

​Accounting / Financial Services

  • Accounts receivable
  • Accounts payable
  • Issue coupon books and collect assessments
  • Maintain monthly financials
  • Manage electronic assessment payments
  • Provide escrow services
  • Maintain member database
  • Prepare monthly financial statements

Contact us to learn more about our services
Picture
Picture

​CC&R Compliance/Building and Common Area Maintenance

  • CC&R Enforcement
  • Compliance with Davis Stirling by performing periodic property inspections
  • Coordinate with vendors to maintain common areas and facilities
  • Supervise Contractors and Employees
  • Provide 24/7 Emergency Response resources
  • Architectural reviews with board or committee
  • Landscape maintenance review for contractual compliance
  • Maintain rules and regulations

Contact us to learn more about our services

​Administrative Services

Below is a general list of Administrative services provided by the Community Manager. You are not limited to these services as they can be tailored to the meet the individual needs of each association.
  • Executive Secretary to the Board of Directors
  • Governing document consulting
  • Budget preparation
  • Manage delinquencies
  • Review and pay invoices
  • Assist in preparation of annual budget
  • Reporting and collection management
  • Record keeping
  • Preparation of requests for proposals
  • Supervision of subcontractors
  • Preparation of meeting minutes
  • Owner database maintenance
  • Manage maintenance records
  • Plan, coordinate and prepare agendas & attend meetings as agreed to in contract
  • Orient new board members
  • Host an owners area for the association
  • Copy and distribute newsletters when requested
  • Assist in contract negotiations
  • Secretary of State filings
  • Act as liaison with HOA attorneys, insurance agents and/or contracted vendors
  • Prepare/process transfer information for re-sales
  • Any other services agreed to in the contract
Picture
Picture
Picture

Make a Business Inquiry Today

Business Inquiry

Interactive, Real-time Software Means Better Management

Picture
Our Village Management Software (VMS) System includes everything from accounting, compliance, collections, and delinquency control to interactive web modules allowing residents, community managers, board members, and vendors to interact and communicate in real time. VMS can and will increase the efficiency and productivity of your HOA. Sierra Mountain Management VMS features include:
Accounting
Our software provides fully integrated accounts receivable, accounts payable, and general ledger modules. All data is processed and managed in real-time. Integrated G/L budgeting allows for automated budget generation. Unlimited customized reports and parameters, in addition to access to over 440 pre-configured report templates, all populated with real-time data.

Delinquency Control
Collection Management; Automated Account Analysis; Intelligent Balance Analysis; Sequenced Letter Processing; Automated Email Notices.

Collections
The collections module will allow you to automate and efficiently manage the collection process. Using predefined letter sequences with automated charges and batch processing over one or all of your communities at the same time. Our system will save your board members valuable time. VMS also integrates with collection agencies to provide up to the minute data on delinquent accounts.

Web Portals
Sierra Mountain Management’s VMS software creates a customizable website for your community, providing real-time access to the information your residents, employees and vendors need, thus reducing telephone calls and saving your board time and money. It also offers:
  • Controlled online access to reports and documents for your board members and residents, as well as approved outside vendors.
  • Resident opt-in automated email system responses for payment, unpaid balances, architectural, compliance, and work order notifications.
  • Board email notifications for architectural, work order, and invoice work flow review.

Community Management
VMS also includes a suite of comprehensive community management modules designed to increase your community’s productivity. Automated compliance management and work orders with real-time data. Architectural and compliance task management, digital document handling, letter creation, and committee/resident interactions are all managed effectively within VMS. An advanced web module is included, providing up-to-date information for your board members, residents and vendors, thus cutting call volume and saving you time.

Automated Task Scheduler
The Automated Task Scheduler provides your board with the ability to plan and execute future tasks such as billing, lockbox processing, database backup, homeowner notifications, and report generation to various media (printer shares, electronic files or website posting).
This automation ensures critical tasks will be performed accurately and on time. The Queue can also be used to schedule the rendering and distribution of reports and budgets to approved board members, or outside vendors. 

Note: Mr. Gardner & Ms. Sheer will be glad to negotiate the specific terms of the Management Contract with an association representative, fine-tuning the scope of work to everyone’s satisfaction.

​
Sierra Association Management does not give legal advice, insurance advice, provide financial planning services, prepare corporate taxes or lease office space.

Testimonials

Picture
Sierra Mountain Management has been our HOA Management Company since our condominium was built in 2007.  The company has always been extremely professional and quick to respond to our homeowner’s needs and questions.  Their organization is top-drawer and I am confident in the attention to detail provided.  Jessica Sheer even went to the effort on a Saturday to go to Ace Hardware to help personally select an entry way chain to go with our signage!"

- Mt. Judah Condominium Owners Association
For many years, SMM has provided excellent community management services for 17250 Northwoods Blvd. Townhomes Owner’s Association. Since using their management services, we have peace of mind our association is completing all required actions of the association. As volunteer Directors we have no stress because we rely on the guidance of SMM, who is always knowledgeable, resourceful, and diligent in their attention to detail."

- 17250 Northwoods Blvd. Townhomes Owner’s Association

Get in Touch Today

Find out how Sierra Mountain Management can solve your HOA stress. Reach out today.
Business Inquiry

For Homeowners

Homeowner Support
Homeowner Login

HOA Management

About
Services
Business Inquiries
Sierra Mountain Management
PO Box 11110
​Truckee, CA 96162
​530-587-8647

Copyright © 2019 | Privacy Policy
​Website by McCullough Web Services
  • About
  • Services
  • Business Inquries
  • Homeowners