We specialize in community management so we can devote our time to providing the highest level of customer service available
Live receptionist Monday- Friday 8am to 4pm ---- 24-hr. answering service after hours ---- Managers accessible by cell phones ---- Community Manager attends meetings as needed by the association ---- Our software will increase the efficiency and productivity of your community. It includes everything from accounting, compliance, collections, and delinquency control to interactive web modules allowing residents, community managers, board members, and vendors to interact and communicate in real time. |
Accounting / Financial Services
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CC&R Compliance/Building and Common Area Maintenance
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Administrative Services
Below is a general list of Administrative services provided by the Community Manager. You are not limited to these services as they can be tailored to the meet the individual needs of each association.
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Interactive, Real-time Software Means Better Management
Our Village Management Software (VMS) System includes everything from accounting, compliance, collections, and delinquency control to interactive web modules allowing residents, community managers, board members, and vendors to interact and communicate in real time. VMS can and will increase the efficiency and productivity of your HOA. Sierra Mountain Management VMS features include:
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Accounting
Our software provides fully integrated accounts receivable, accounts payable, and general ledger modules. All data is processed and managed in real-time. Integrated G/L budgeting allows for automated budget generation. Unlimited customized reports and parameters, in addition to access to over 440 pre-configured report templates, all populated with real-time data. Delinquency Control Collection Management; Automated Account Analysis; Intelligent Balance Analysis; Sequenced Letter Processing; Automated Email Notices. Collections The collections module will allow you to automate and efficiently manage the collection process. Using predefined letter sequences with automated charges and batch processing over one or all of your communities at the same time. Our system will save your board members valuable time. VMS also integrates with collection agencies to provide up to the minute data on delinquent accounts. Web Portals Sierra Mountain Management’s VMS software creates a customizable website for your community, providing real-time access to the information your residents, employees and vendors need, thus reducing telephone calls and saving your board time and money. It also offers:
Community Management VMS also includes a suite of comprehensive community management modules designed to increase your community’s productivity. Automated compliance management and work orders with real-time data. Architectural and compliance task management, digital document handling, letter creation, and committee/resident interactions are all managed effectively within VMS. An advanced web module is included, providing up-to-date information for your board members, residents and vendors, thus cutting call volume and saving you time. Automated Task Scheduler The Automated Task Scheduler provides your board with the ability to plan and execute future tasks such as billing, lockbox processing, database backup, homeowner notifications, and report generation to various media (printer shares, electronic files or website posting). This automation ensures critical tasks will be performed accurately and on time. The Queue can also be used to schedule the rendering and distribution of reports and budgets to approved board members, or outside vendors. Note: Mr. Gardner & Ms. Sheer will be glad to negotiate the specific terms of the Management Contract with an association representative, fine-tuning the scope of work to everyone’s satisfaction.
Sierra Association Management does not give legal advice, insurance advice, provide financial planning services, prepare corporate taxes or lease office space. |
Testimonials
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Sierra Mountain Management has been our HOA Management Company since our condominium was built in 2007. The company has always been extremely professional and quick to respond to our homeowner’s needs and questions. Their organization is top-drawer and I am confident in the attention to detail provided. Jessica Sheer even went to the effort on a Saturday to go to Ace Hardware to help personally select an entry way chain to go with our signage!" |
For many years, SMM has provided excellent community management services for 17250 Northwoods Blvd. Townhomes Owner’s Association. Since using their management services, we have peace of mind our association is completing all required actions of the association. As volunteer Directors we have no stress because we rely on the guidance of SMM, who is always knowledgeable, resourceful, and diligent in their attention to detail." |